Six Sigma (Lean, etc.)

This course provides instruction on how to apply the appropriate statistical approaches: descriptive statistics, data intervals, hypothesis testing, ANOVA, regression, ANCOVA, and model building. Once competence in each of these areas is established, industry-specific applications are presented for the participants.

Basic Statistical Process Control (SPC) is an introduction to statistics and the data collection process. The purpose is to provide practical instruction on the fundamental statistical tools used in modern process control methods, including the purpose, concepts and parameters associated with control charts and process capability. Participants will study effective methods to remove guesswork from quality metrics, eliminate or reduce inspection levels, and increase overall knowledge to improve production processes. Learn the different tools used to analyze data, approaches for variable vs. attribute data, as well as performance vs. capability.

+Leadership +Team Dynamics +Developing and Deploying Strategic Plans +Managerial Skills and Abilities +Communication Skills and Project Management +Quality Systems, Models, and Theories +Problem-Solving and Process Management Tools +Measurement: Assessment and Metrics +Customer-Focused Management +Supply Chain Management +Training and Development

This problem solving training introduces unique, effective approaches to problem solving and decision making. These approaches have been employed successfully in establishing improvements in processes, performance, and productivity. Significant aspects of quality costs are normally overlooked or unrecognized simply because most accounting systems are not designed to identify them. Examining the Costs of Waste (the hidden CoW in your company) and how to measure and use them to direct problem solving and continuous improvement in your organization will be featured in this class. Use these metrics to help drive “Lean” initiatives!

QC Training Services's Design of Experiments (DOE) class will detail a proven way to identify and understand how process factors affect output. With this information, you can develop the optimum balance between factors and achieve major improvements in quality, cost, and productivity. Today's highly competitive environment leaves no time for trial and error. This course will take the mystery out of DOE. You will understand the DOE essentials; learn how to plan, set up, conduct, and analyze a two-level factorial experiment; work with fractional factorial designs; identify the variables that have the greatest impact on product-level quality; and build on test results to continuously improve all product stages. DOE (Design of Experiments) is a proven way to identify and understand how process factors affect output. With this information, you can develop the optimum balance between factors and achieve major improvements in quality, cost, and productivity.

+Introduction to Lean for Service and Manufacturing Organizations +Using Lean for Perfection and Quality +Lean Tools and Techniques for Flow and Pull +Reducing Waste and Streamlining Value Flow Using Lean +Value Stream Mapping in Lean Business +Applying Lean in Service and Manufacturing Organizations +Five Steps to Perfection: Implementing Lean +Value Stream Maps for Non-manufacturing Processes

This course is intended for entry-level Process Quality Engineers and Systems Engineers looking to gain a fundamental understanding of Six Sigma methodologies. This Six Sigma training course includes a hands-on workshop and in-depth curriculum addressing every detail within the Lean Six Sigma D-M-A-I-C necessary to prepare individuals to earn their Green Belt certification and meet performance goals.

This program looks at Motorola and it's most ambitious renewal strategy to date: total customer satisfaction through improved quality. The company’s five-year goal, Six Sigma, translates into reduced cycle time and near-zero defect quality - 99.9998% perfection. You will see how Motorola is meeting the challenge of Six Sigma through an innovative mix of company-wide internal measurement systems, customer and supplier input, training and quality leadership. This series is hosted by In Search of Excellence co-author Robert H. Waterman, Jr. The first part of this series is Quality Through People and series pricing is available. This program has won the Gold Apple Award, National Education Film & Video Festival and the Silver Cindy Award from the Association of Visual Communicators. KEY LEARNING POINTS: See how employees gain ownership in the quality program; Understand the importance of reduction in defects; Watch the total quality process in action

The Kaizen Event or "Blitz" is an intentional, focused, usually short-term project to improve a process. Substantial resources- Engineering, Maintenance, Cell Operators, and others are available for immediate deployment. After a brief review of the basics of Lean, this workshop conveys you to the essentials of Kaizen and prepares you for the traditional 5-day event. The goal of Kaizen is to eliminate waste in the value stream. This is performed through just-in-time delivery, leveling “production” output, achieving standardized work, pacing (takt time), equipment sizing, reducing inventory, and much more. Kaizen is done as incremental process improvement to improve quality and safety, and to reduce cost.

This introductory fast-paced workshop is tailored for individuals who will be helping their organization to make the transition to a lean operating philosophy. It explains the history, basic principles, terminology and philosophies of lean. It also provides guidelines for value stream mapping and converting a process to a lean operation. Understanding the language of “Lean” and the why and how this has become a proven approach that aligns everything in the business to deliver increasing customer value. Elimination of waste and deficiencies has become the mantra of “doing more with less” in today’s competitive world.

In-House Specialist An understanding of the Lean Six Sigma system by the company’s top management is crucial for them to be able to provide the needed commitment and support. The Lean Six Sigma - Executive Briefing Training course teaches company executives how to understand the program’s capabilities, resource commitment required and their roles to ensure its success.

In-House Specialist The Lean Six Sigma Management Champions Training Course provides the in-depth training and skills required by the LSS Management Champion who will then make informed decisions in planning, selecting, implementing, tracking and overall management of assigned LSS projects through completion.

In-House Specialist The successful implementation of a Lean Six Sigma Program begins with the selection of the appropriate project. The Lean Six Sigma Project Selection Training Course is recommended for those at the management level, who are involved in selecting the company’s or department’s process improvement projects.

In-House Specialist This course covers the use of Process Management, Basic Statistics & Basic Lean Six Sigma methodologies to improve performance of processes within an organization. It will identify & select key processes & how to characterize, improve & manage them.

In-House Specialist This Lean Six Sigma course has been developed to enhance the general knowledge and provide some capabilities in the arena of Lean Six Sigma for people involved in the daily operation of business processes and in Process Improvement Teams.

In-House Specialist The Lean Six Sigma Team Member course teaches participants about the methods and objectives of Lean Principles and the Six Sigma DMAIC methodology. Participants will learn why to support, and how to contribute to LSS projects.

+Customer-driven Process Improvement: Basic Framework +Customer-driven Process Improvement: Identifying Customer Needs +Customer-driven Process Improvement: From Customer Needs to Process Requirements +Customer-Driven Process Improvement: Mapping and Measuring Processes +Customer-driven Process Improvement: Analyzing Process Problems +Customer-Driven Process Improvement: Identifying Improvement Ideas and Solutions +Customer-driven Process Improvement: Implementing and Maintaining Improvements

Attendees will discover the amounts and types of variations that exist in measurement systems, to ensure that product acceptance or process control decisions are based on "good data." In this 1-day (8-hour) class, attendees will learn how to conduct studies to evaluate variability due to bias, repeatability, reproducibility, stability, and linearity. This program provides a fundamental and practical review of Measurement Systems Analysis. MSA is an excellent quality tool to use with any quality system and has direct application to ISO/TS 16949:2002. This course is recommended for anyone involved in quality planning or involved in the implementation of ISO/TS 16949:2002 and third-party auditors. Reference the complete Course Description and Agenda for additional details.

+Operations Management and the Organization +Operations Management: Product and Service Management +Operations and Supply Chain Management +Operations Management: Inventory Management +Operations Management: Forecasting and Capacity Planning +Operations Management: Operations Scheduling +Operations Management: Management of Quality +Operations Management: Facilities Planning and Management

Introduction to the PPAP process within an APQP system, its planning, strategy and benefits. Learn the structure and its correlation to the rest of the AIAG core tools as well as ISO/TS 16949. Participants will become familiar with the work required before an actual PPAP can be performed, the process of developing and submitting a Part Submission Warrant (PSW), the forms that must be used, and the PPAP requirements of the major auto, truck and tire manufacturers. Become more adept at resolution of new problems because of the rigorously-documented product history, track quality enhancements over product life-cycles and improve relations with suppliers and customers.