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Courses

  • 1 Request Info

    FDA's Latest Regulations for Computer Systems Used in the Tobacco 2017

    The Tobacco Control Act went into effect by FDA on June 22, 2009. Through this ruling, the FDA regulated cigarettes, cigarette tobacco, roll-your-own tobacco and smokeless tobacco, but in 2016, the FDA finalized a rule, Deeming Tobacco Products To Be Subject to the Federal Food, Drug, and Cosmetic Act, which extends the FDA's authority to include the regulation of electronic nicotine delivery systems (such as e-cigarettes and vape pens), all cigars, hookah (water pipe) tobacco, pipe tobacco and nicotine gels, among others. The rule went into effect on August 8, 2016.
  • 2 Request Info

    What to Expect in a Federal HIPAA Audit & How to Avoid Audit 2017

    I will be speaking to real life audits conducted by the Federal government for Phase 2 and beyond (I've been on both sides of these audits) what your highest risks are for being fined (some of the risk factors may surprise you). It seems almost daily I am receiving calls from nervous practice managers and compliance officers all over the USA regarding a HIPAA audit letter or call they have received. This lesson will be addressing how practice/business managers (or compliance offers) need to get their HIPAA house in order before the imminent audits occur. It will also address major changes under the Omnibus Rule and any other applicable updates for 2017.
  • 3 Request Info

    What to Expect in a Federal HIPAA Audit & How to Avoid Audit 2017

    I will be speaking to real life audits conducted by the Federal government for Phase 2 and beyond (I've been on both sides of these audits) what your highest risks are for being fined (some of the risk factors may surprise you). It seems almost daily I am receiving calls from nervous practice managers and compliance officers all over the USA regarding a HIPAA audit letter or call they have received. This lesson will be addressing how practice/business managers (or compliance offers) need to get their HIPAA house in order before the imminent audits occur. It will also address major changes under the Omnibus Rule and any other applicable updates for 2017. The primary goal is to ensure everyone is well educated on what is myth and what is reality with this law, there is so much misleading information all over regarding the do's and don'ts with HIPAA - I want to add clarity for compliance officers and practice managers
  • 4 Request Info

    Effectively Communicating in The Moment

    It’s happened to all of us—you’re asked unexpectedly during a meeting to give a project update, or are stopped in the hallway with an important question, or are cornered in a challenging conversation. You can’t plan for these unrehearsed events, but you can take steps to always be confident and ready when they do happen.

    Now you can apply preemptive and in-the-moment strategies to excel when communicating in unscripted situations. You’ll learn strategies for managing emotional and physiological responses, along with mental templates to guide and frame your responses. Then you’ll practice five workplace situations where you must effectively meet immediate communication demands. Beyond these hands-on activities, you’ll also receive peer and leader feedback plus insights from a video session that will help you recognize and improve your nonverbal delivery behaviors.

  • 5 Request Info

    Becoming Indispensable: Transforming into a Game Changer

    For the vast majority of us, job security is a thing of the past—so the only way to survive and thrive is to make sure you stand out by contributing unique value. But how do you really make a difference at work, and ensure that your efforts are noticed and recognized? What does it take to increase your chances of having a future in the organization, and not being just another face in the crowd?

    This course gives you strategies and tactics to take greater ownership of outcomes and increase your accountability so you can gain more visibility. You will re-define your definition of success, assess and leverage your signature strengths, and increase your focus on tracking your progress and achieving results. You will also explore scenarios that emphasize the skills, mindsets and choices that can lead to becoming a true game changer in your organization.

    Exploring your own unique work challenges and opportunities, you’ll also benefit from peer coaching, instructor feedback and create a practical action plan that can enable you to become an essential asset. Being indispensable at work is a conscious choice. Taking this seminar is the first step toward making it a reality.

  • 6 Request Info

    Program Management

    Projects are about specific deliverables. Focusing on that outcome is the project manager’s main goal—but a program manager coordinates a number of related projects and operations that will benefit his or her organization. As an integral part of the organization's strategic business, you, as program manager, must apply very specialized skills, knowledge, and tools to exercise a degree of control that would not be possible by managing projects individually. In this course, you will build the skills and best practices needed to successfully manage a program. Learn how to align multiple activities to reach a strategic goal, report to and engage stakeholders, and satisfy all of the very specific and exacting demands of the program manager’s role.
  • 7 Request Info

    Business Writing Made Simple

    Your writing says a lot about you. Weak writing can be a sign that you lack professionalism and credibility. Strong writing conveys that you are skilled and trustworthy. This practical 1-day course comes packed with in-class exercises and offers immediate feedback to help you quickly develop this crucial skill. Learn a simple process for crafting a clear and concise message and get hands-on practice writing for the results you want—in the correct toneand with complete clarity and precision. You’ll also review correct grammar, punctuation and spelling, and learn to avoid common problems in business communications.
  • 8 Request Info

    Mastering the Art of Critical Conversations

    If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best.

    Productivity stems from face-to-face communication, as well as your ability to express controversial and risky opinions effectively. Attend this course and practice using real-life models to conduct difficult conversations on any topic. You’ll gain the skills and summon the courage to step up, speak openly and honestly, and get results that count. 

  • 9 Request Info

    Communicating Across Generations: Bridging the Gap

    Discover how to communicate clearly and in the most positive and effective way possible with all generations in the workplace. Through exercises, role plays and case studies, you’ll learn and practice specific skills to identify generational differences, break through stereotypes, foster respect and create a more productive work environment.

    This seminar will help you develop a dynamic communication style that will help you handle generational differences. Enhancing your communication can help reduce workplace conflicts, while also promoting team work.

    This 2-day seminar is perfect for business professionals at any level, who are looking to improve their communication skills to better deal with coworkers and team members of every generation.  

  • 10 Request Info

    Leading in a Diverse and Inclusive Culture

    A diverse team with unique individual perspectives can deliver exceptional results. Having such a team calls for a leader with an arsenal of inclusive leadership practices and keen self-awareness.

    This course gives you deeper insights into yourself, your team, and the benefits of inclusion at all levels in your organization. Through self-assessments, case studies, and proven hands-on activities, you’ll develop competencies and get tools to create an environment fueled by engagement and innovation. In addition, you’ll learn to apply a roadmap that ensures that all are heard, recognized, and appreciated—so productivity can soar.

  • 11 Request Info

    Managing the "Unmanageable": Tough People, Tough Situations

    One of the toughest parts of a manager’s job is dealing with and turning around problem employees. Whether it’s passive/aggressive direct reports or conflict resulting from generational or cultural differences, the issues are complex and filled with emotion. The solutions aren’t always found in “Management 101”—but in this course, you’ll gain skills and tools for resolving situations and keeping problems from getting out of hand. You’ll also work through your toughest situations with the help of guided role plays, exercises and skill practice sessions.
  • 12 Request Info

    Global Supply Chain Management: Best Practices in Import and Export Operations

    With import/export costs accounting for up to 20% of bottom-line expenses for many U.S. corporations, there is an urgent need for global supply chain professionals with the most current skill sets available. This course offers you a comprehensive and contemporary foundation in these issues. Explore regulations, procedures, global security, documentation, dealing with customs and other government agencies, trade compliance, HTS classifications, managing freight and much more. You’ll interact with a recognized expert course leader in global trade to gain both strategic and tactical skills and explore valuable, real-world case studies. Leave with an arsenal of best practices and an array of skill sets that you can apply immediately on the job.
  • 13 Request Info

    2017 Employment Law Update – 36th Annual Advanced Conference

    IAML's Employment Law Updates feature current, up-to-the-minute review and analysis of what's happening in labor and employment law. In addition, these advanced conferences feature our most highly rated presenters. Designed for experienced employment law/HR professionals and attorneys, 2017 topics will include: *New President and a New (sort of) Congress: What Will it Mean for the American Workforce in 2017 and Beyond? *EEOC, NLRB, OSHA, DOL, Judicial Appointments, Executive Orders, Affirmative Action, New Legislation...and more *Is There No End in Sight? The Government's War Against Contractors and Exempt Status Rages On *Social Media: A Curse, a Blessing, or Both, for Employers? *The NLRB: What Will They Do Next? An old show business saying is, "You ain't seen nothin' yet!" We will cover the Board's Nutty 2016 Decisions and What's in Store for 2017 *What is the Biggest Mistake Employers Make? It's Not What You Think
  • 14 Request Info

    Certificate in Employee Relations Law Seminar

    The Certificate in Employee Relations Law Seminar provides the most comprehensive, practical, up-to-date employment law training available. This is a 4½ day seminar geared to the real-world needs of human resource professionals, attorneys, and managers. The seminar provides "best practices" insights and information on the full range of employee relations law issues. The seminar is presented by prominent employment law attorneys who are also excellent presenters. They focus is on the practical implications of the law and what steps participants can take on the job to cope with the complex requirements of the various laws and regulations.
  • 15 Request Info

    Negotiation for Women: Strategies for Success

    As a woman, do you ever find yourself apprehensive or tentative about negotiations? Do you wonder if the game is over before you begin? It’s time to empower yourself with skills to leverage the unique perspectives you bring to the negotiating table. This workshop will help you overcome any anxiety and show you how to reframe your approach to negotiating. Learn to create a game plan that helps you navigate the issues, optimize interpersonal dynamics and gain buy-in and support in every negotiation.
  • 16 Request Info

    Corporate Financial Planning & Analysis Certification Exam Prep

  • 17 Request Info

    Certified Ethical Hacker CEH Certification Training

    The Certified Ethical Hacker (CEH) Certification is a professional certification achieved through the EC-Council (International Council of E-Commerce Consultants) that develops modern cyber security skills as they relate to protecting virtual environments. The objective of the ethical hacker is to enable organizations to establish preventative measures against malevolent cyber-attacks by probing the system themselves for security flaws while staying within legal confines. If you are interested in learning how attackers break into corporate networks or are considering moving into IT security, then the CEH training course and certification is the ideal career move for you.
  • 18 Request Info

    CompTIA Security+ Certification Training

    CompTIA’s Security+ training is a must for IT Professionals just beginning to focus their careers towards computer security. This certification course can be taken either in-person or through our live virtual classroom, making it easily accessible to professionals around the world. The 5-day training course will cover foundational principles vital for understanding how to secure a network, manage risk and ultimately prepare students for their certification exam. This course is ideal for: Security Consultants Security Engineers IA Technicians/Managers Network Administrators
  • 19 Request Info

    Green Belt Traditional and Lean Six Sigma

    This course is intended for entry-level Process Quality Engineers and Systems Engineers looking to gain a fundamental understanding of Six Sigma methodologies. This Six Sigma training course includes a hands-on workshop and in-depth curriculum addressing every detail within the Lean Six Sigma D-M-A-I-C necessary to prepare individuals to earn their Green Belt certification and meet performance goals.
  • 20 Request Info

    LEAN Process Improvement: Delivering More with Less

    Processing requests taking forever? Customers calling to complain about delays and high delivery costs? Worried you could be losing business as a result? LEAN process improvement tools offer simple fixes that will change your thinking, improve your operations, AND deliver quick solutions. LEAN can be especially relevant if you're coming out of the recession with fewer resources and need to deliver more with less.

    In this course, you'll discover there are 7 types of waste and 5 methods to eliminate it—5S, Poka Yoke, Kanban, and Kaizen. You will learn the DMAIC process (define, measure, analyze, improve, and control), LEAN metrics, and how LEAN relates to Six Sigma. Now, you can map the customer value stream and determine which activities add value to the customer and which do not. Then, you will learn to eliminate or curtail non-value-adding activities.

    A highly interactive case study will cement the learning as you participate in repairing a broken process with instructor guidance utilizing LEAN tools and principles. You will document, measure, and analyze the cumbersome process and then apply LEAN fixes to experience and measure the improvement. Plus, learn how to maintain the fixed process and create reports on your findings. You'll leave with a LEAN enterprise plan that you can easily adapt and implement in your organization. Best of all, when you work your plan, you'll see immediate improvements that optimize efficiencies because LEAN projects deliver faster results!