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It’s happened to all of us—you’re asked unexpectedly during a meeting to give a project update, or are stopped in the hallway with an important question, or are cornered in a challenging conversation. You can’t plan for these unrehearsed events, but you can take steps to always be confident and ready when they do happen.
Now you can apply preemptive and in-the-moment strategies to excel when communicating in unscripted situations. You’ll learn strategies for managing emotional and physiological responses, along with mental templates to guide and frame your responses. Then you’ll practice five workplace situations where you must effectively meet immediate communication demands. Beyond these hands-on activities, you’ll also receive peer and leader feedback plus insights from a video session that will help you recognize and improve your nonverbal delivery behaviors.
This course gives you strategies and tactics to take greater ownership of outcomes and increase your accountability so you can gain more visibility. You will re-define your definition of success, assess and leverage your signature strengths, and increase your focus on tracking your progress and achieving results. You will also explore scenarios that emphasize the skills, mindsets and choices that can lead to becoming a true game changer in your organization.
Exploring your own unique work challenges and opportunities, you’ll also benefit from peer coaching, instructor feedback and create a practical action plan that can enable you to become an essential asset. Being indispensable at work is a conscious choice. Taking this seminar is the first step toward making it a reality.
If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best.
Productivity stems from face-to-face communication, as well as your ability to express controversial and risky opinions effectively. Attend this course and practice using real-life models to conduct difficult conversations on any topic. You’ll gain the skills and summon the courage to step up, speak openly and honestly, and get results that count.
Discover how to communicate clearly and in the most positive and effective way possible with all generations in the workplace. Through exercises, role plays and case studies, you’ll learn and practice specific skills to identify generational differences, break through stereotypes, foster respect and create a more productive work environment.
This seminar will help you develop a dynamic communication style that will help you handle generational differences. Enhancing your communication can help reduce workplace conflicts, while also promoting team work.
This 2-day seminar is perfect for business professionals at any level, who are looking to improve their communication skills to better deal with coworkers and team members of every generation.
A diverse team with unique individual perspectives can deliver exceptional results. Having such a team calls for a leader with an arsenal of inclusive leadership practices and keen self-awareness.
This course gives you deeper insights into yourself, your team, and the benefits of inclusion at all levels in your organization. Through self-assessments, case studies, and proven hands-on activities, you’ll develop competencies and get tools to create an environment fueled by engagement and innovation. In addition, you’ll learn to apply a roadmap that ensures that all are heard, recognized, and appreciated—so productivity can soar.