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Courses

  • 1 Request Info

    Communicating Strategically

    Communicating Strategically Here, you will learn how to “Sell” your ideas to others. Use Action-Benefit Statements to motivate the audience. Practice using language that is understandable and user-friendly. We will cover: Using calls to action (CTA). Speaking in UB4me™, second-person language (YOU) — removing first person (I, me, my). Offering Respect, Control, and Options.   Register for this class and you will be sent ONLINE login instructions prior to the class date.
  • 2 Request Info

    6-Hour Virtual Seminar on Controlling Human Error in the Manufacturing Floor

    Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and/or fixed. This course offers practical approaches and models to address human performance issues in GMP related environments by using a particular methodology to correct, prevent and avoid reoccurrence of these matters.
  • 3 Request Info

    6-Hour Virtual Seminar on Stress Management & Burnout Prevention in the Workplace: Strategies & Solutions

    Professionals are under more stress than ever evidenced by increases in demand for better services that are more efficient and thorough, higher costs, reduced staffing, and diminishing resources. Many workers are putting in longer hours and for less pay. From working overtime to simply burning the midnight oil catching up on paperwork, work industry puts a great deal of stress and fatigue on the average worker and their relationships, including family. Many professionals bear witness to workplace challenges that range from troublesome to traumatic. As a result, high stress and burnout are major hazards of any profession. This seminar focuses on understanding each of these challenges. In addition to defining and comparing these conditions, specific triggers will be explored. Participants will gain awareness of key signs and symptoms of stress and burnout, while learning how to manage stressors and their consequences.
  • 4 Request Info

    4-Hour Virtual Seminar on Credit Risk Management- Principles and Practices, Tools and Techniques

    Credit Risk Management is the function that ensures the organization is balancing its risk appetite with its risk tolerance to attain the organization’s desired credit risk objectives. This course provides guidance in how to implement and maintain the desired level of credit risk management with practical tools and techniques. Both the market and the regulatory agencies expect credit risk management to reflect the bank’s credit culture, so the class also offers direction on how to identify the organization’s credit culture and to reposition it to support the desired credit risk culture and management
  • 5 Request Info

    6-Hour Virtual Seminar on Designing Stark Compliant Physician Compensation Models

    In this program, we will review the physician anti-referral laws (Stark I and II), provide an in-depth discussion of physician employment contracting, review the relevant Stark exceptions and discuss how physician compensation models can be in compliance with the Stark prohibitions.
  • 6 Request Info

    Work Management Planning and Scheduling Level One

    What if you could train everyone the same way with the same information about Work Management Planning and Scheduling? What your organization doesn't know about maintenance planning and scheduling is costing you time and money. Our newest self-paced training for Work Management Planning and Scheduling will benefit everyone in your organization. It's convenient and scalable. IDCON's been helping organizations just like yours get unified and more productive through better reliability and maintenance work processes. Click the contact us button to get started today.
  • 7 Request Info

    Managing Employee Performance: Continuous Performance Feedback

    Overview In this practical webinar, we will discuss best practices to get you thinking about how to be a proactive catalyst of an approach that works smarter, ensure continuous feedback happens between managers and employees, and delivers improved employee performance and productivity.
  • 8 Request Info

    The Top Ten Excel Functions Everyone Should Know

    Overview Excel functions can greatly enhance your ability to perform tasks in day to day activities in Excel. While there are hundreds of functions in available, there are 10 functions that all Excel users should know. Whether you are an office worker, or a small business owner using Excel to keep track of your finances or just the casual user, these Excel functions can be very important time savers and enhance your ability to create better performing spreadsheets!
  • 9 Request Info

    The Ins and Outs of I-9 and E-Verify: Best Practices to Avoid Steep Penalties

    Overview In this training session, we will cover what you really need to know about Form I-9 and E-Verify compliance as well as strategies for assessing hiring policies and implementing critical changes before ICE comes knocking on the door. Why you should Attend As they say, "The ICE man cometh". Anyone can claim an employer has not complied with E-Verify and Form I-9 requirements-and worst of all; those claims don’t even have to be true to trigger an audit. If that’s not enough, government agencies are actually starting to "talk" to each other. For example, the US Department of Labor (DOL) communicates with the Internal Revenue Service (IRS) and the Department of Homeland Security (DHS) communicates with Child Support Services and on and on.
  • 10 Request Info

    New Ideas and Tools for Effective Performance Management 2021

    Overview Performance management approaches have evolved over time. Originally, they were very top-down, control-based approaches. Today's approaches have changed dramatically. Control is dead and in it's place is engaged collaboration. In this fast-moving program, Don will share strategies and tools for picking up your performance management game! Why you should Attend You should attend this program if you are interested in: Finding out what is working…and not working in the new world of performance management How Millennials and GenZ are changing management's approach The importance of inclusion in designing performance management programs Performance Management and the remote workforce The impact of flattened organizations And more
  • 11 Request Info

    Building Relationships and Staff Retention - How They Go Together

    Overview A culture change premise is relationship is foundational to transforming culture. The institutional model shuns friendships when in fact there are obvious benefits to promoting relationship/friendship between staff members, between residents and between staff and residents. Only in relationship can one truly be known which leads to both connectedness and good care. Research shows that building relationships contributes to recruitment and decreased turnover; in other words, saved money and a lot less stress for everyone.
  • 12 Request Info

    Test Course

    Test Course
  • 13 Request Info

    Project Management Excellence - 20 CPEs

    Join us for a unique, interactive course that "walks you through" the project management process and tradecraft needed to be an effective project manager. This introductory level training in project management helps to prepare the attendee with little-to-no formal project management training to run small, simple projects in the work environment: construction, technology and development. The emphasis is on introducing the terminology along with the basic tools and techniques for starting and running simple projects in a hands-on way. We use a custom workbook binder with step-by-step guidance. No prior experience with managing projects is expected, so it is an excellent introduction to the subject for team leaders and participants who need to get started quickly. Attendees will leave the course with the knowledge needed to serve as a template for initiating and planning real-world projects in their environments.
  • 14 Request Info

    NAIC Cybersecurity Model Law Academy - 12 CPEs

    New cybersecurity risk management regulations for insurance companies are here. The National Association of Insurance Commissioners (NAIC) approved Insurance Data Security Model Law and the State of New York in March 2017 placed into effect Section 500 of Title 23 of the Official Compilation of Codes. "Computers, software, programming and algorithms are all parts of a cybersecurity risk program, but it is the interaction with the 'humans' that makes all the difference in world." NAIC's model law requires insurance organizations to have everything from information security program policies to incident response plans to specific breach notification procedures. Insurance organizations will also have to certify compliance to state insurance commissioners annually. Now that NAIC's model law is heading for adoption, it is important to learn how it might apply to your organization and what you can do now to start preparing for compliance.
  • 15 Request Info

    NAIC Model Audit Rule Programs - 20 CPEs

    This CPE course is focused on how to address Model Audit Rule (MAR) annual ICFR assessment and triennial enterprise risk management evaluation using the COSO frameworks (COSO 2013 and COSO ERM) and COBIT. This five session CPE course is designed for compliance managers, controllers, CFOs and others who have the responsibility for the insurance organization's internal control framework used in the NAIC Model Audit Rule compliance efforts. Examples are used which tie to the seventeen COSO principles. Reference is made to the various exhibits in the Financial Condition Examiners Handbook which drive the examination of compliance activities. Learn how to comply using a cost effective approach to address your compliance needs under the NAIC Model Audit Rule (MAR) requirements. These requirements concern both the annual filings but also the Insurance Commissioner's approach using the Financial Condition Examiners Handbook for the triennial exams.
  • 16 Request Info

    Internal Audit Advanced Training - 20 CPEs

    The senior auditor needs to develop their skills to add value to the Audit Department. This focused 20 hour CPE virtual event helps the experienced internal auditor to understand the underlying concepts and principles that drive the practice of internal auditing. The attendees will learn the concepts that are behind audit planning, performance, reporting, and followup. It is ideal for senior auditors and those preparing to be an audit team manager. "Internal Audit Advanced Training" is the perfect CPE course to provide a focused review of advanced audit techniques. The advanced auditor must have tools in the following areas: - Essentials of providing internal audits, - Effective communication of internal audit findings, - risk-based internal audit planning and execution - Advanced audit fieldwork and interviewing methodologies, - Audit issue and audit fieldwork workpaper quality and review, - Manage corporate cultural change.
  • 17 Request Info

    Internal Auditor Basic Training - 20 CPEs

    So, you've accepted a new position as an Internal Auditor; congratulations, and welcome to our world! Join us for a unique, interactive course that "walks you through" the Internal Audit process. The instructors focus on bringing out the "tradecraft" needed to be an effective and efficient internal auditor. "This course is not just for auditors or new auditors. It is for anyone who wants an understanding of the relationship between business objectives, risk, control, assessment and reporting." This comprehensive internal audit training course is for anyone who wants to have a strong base of knowledge and understanding of the essential audit and the personal skills to become a successful internal auditor. We present the "Audit Life Cycle":
  • 18 Request Info

    SSAE SOC Audits: Auditee - Auditor - Assessor Training - 20 CPEs

    Audits of "SOC" (System and Organization Control) have been in effect since May 1, 2017 through the implementation of AICPA Statement on Standards for Attestation Engagements (SSAE) 18. This standard replaced SSAE 16, just as SSAE 16 replaced SAS 70, and SAS 70 replaced SAS 44. This SOC audit standard requires the users of SOC audit reports to adjust their compliance programs to fit the SSAE 18 SOC standard. SSAE 18 is more comprehensive than the prior SOC standards. Learn the best practices for preparing, conducting and assessing SSAE 18 SOC audit reports from our highly experienced instructor who performs these activities. This program examines the details of the SOC audit process.from planning to performing to documenting to reporting. This valuable five-morning virtual CPE event is designed to evaluate SSAE 18 SOC requirements from all three viewpoints: - The Service Organization, - The External Auditor, - The Report User.
  • 19 Request Info

    GAO Green Book Compliance Academy - 16 CPEs

    A Practical Approach to A-123 Compliance Programs Join us for a unique, interactive workshop that "walks you through" the latest update of The Green Book which now conforms to the Internal Control Integrated Framework (COSO 2013) from the Committee of Sponsoring Organizations of the Treadway Commission (COSO). This training is focused on the current Standards for Internal Control in the Federal Government as detailed in the GAO's Green Book. This sixteen hour CPE course provides you with the tools to implement a compliance program that is consistent with The Green Book. This compliance workshop is focused on the needs of the government entity that has to comply with the Green Book. This program covers the Who - What - Why - Where - How to Control. We look at the 17 principles-based approach presented in The Green Book. We make sure your program covers the 52 attributes concerning Green Book compliance.
  • 20 Request Info

    Cybersecurity Technical Excellence Tools - 20 CPEs

    "How can we implement a holistic approach to cybersecurity?" "What methodologies, policies, technologies, and specific tools can we deploy to prevent, detect and monitor cybersecurity threats"? "How can we build a more effective program?" As more data breaches are disclosed, cybersecurity is at the forefront of Boards, executives, employees and consumers. Breaches are a continuing threat to an organization's reputation through the disclosure of intellectual property and non-public, confidential information. Organizations must remain vigilant in their attempt to prevent a cyberattack and minimize the damage once it occurs. We must raise the awareness of threats and harden our defenses. As attacks develop, so do awareness and defensive tools. To help you be more proactive in maturing your cybersecurity program, we have created this training academy based on the best tips or applications to improve cybersecurity at your business.