Training Products and Tools

Over 64 Ice Breakers and Team Building Activities

A free online monthly newsletter designed to help business professionals, managers, supervisors and business owners become better leaders and how to create productive work environments that attract, retain and motivate their workforce.

Full range of organizational, leadership, DISC and 360 assessments. Training and certification course available. Online and paper.

Our classroom and online courses will help you advance your career and improve job performance. Become an excellent manager or supervisor motivating, communication, resolving conflict, leadership and customer service. Free previews.

An online resource of human resource training programs, management books, online courses, customer service training programs and facilitator tools to help create best places to work. Free downloads and videos available.

12-DVD/Online set for achieving excellent customer service in English or Spanish.

The Aspiring to Leadership 360 assessment focuses on the skills that are essential for future managerial success. High performance on the skills measured identifies an employee who is prepared to make the transition from individual contributor to a formalized leadership role.

Survey of Client Relations 360 covers the skills necessary to build strong client relationships which includes understanding all facets of a client’s business and anticipating and responding to their needs in a friendly and motivated manner.

The Coaching Practices 360 feedback assessment covers the coaching skills needed by a manager to instruct employees in basic operational skills and the follow through to ensure that they are learning and performing well.

The Executive Leadership 360 feedback assessment covers the primary responsibilities needed to achieve business targets and operational objectives while having a thorough knowledge of the marketplace and a compelling vision for the organization.

The Leadership Competencies for Managers 360 feedback assessment covers the skills needed by middle managers to achieve the goals and objectives of the organization through a good balance of work-oriented and people-oriented skills and the ability to create ideas and prepare the organization for change.

The Leadership EQ 360 feedback assessment covers the primary responsibilities needed to grow the business and achieve operational objectives by fostering a high quality working life and motivating employees to be productive while managing emotions and relationships.

The Sales Management 360 feedback assessment focuses on the sales manager's ability to implement strategies within the organization and achieve sales goals.

TThe Advanced Management Practices 360 feedback assessment covers the skills needed by higher level managers to plan for the future, manage, motivate, lead others, and the drive to achieve operational and strategic goals.

The Survey of Management Practices 360 assessment covers the core management skills needed to facilitate, direct, and communicate properly to achieve operating goals while maintaining a quality work environment.