Enterprise Media

Stewart Clifford

Enterprise Media produces and distributes management training programs, delivered as videos as well as streaming, digital downloads, and online learning through our ARCLearn site. We provide training on customer service, teamwork, managing change, quality, sexual harassment, diversity, leadership, management, interviewing, hiring, sales, supervisory skills, Fish Philosophy, and motivation. We also have humorous and motivational meeting programs and meeting openers with the Muppets, the Barkles, and others. Many of our hosts are authors and experts in management. Our hosts include Sam Glenn, Jennifer James, Tom Peters, Morris Massey, Shawn Achor, Stephen Covey, M. Scott Peck, Fern Bratten, Ken Blanchard, Loretta Laroche, Peter Glen, John O'Hurley, John Kotter, Joel Barker, John Cleese, Lou Holtz, Danica Patrick, Marshall Goldsmith, Benjamin Zander, Mike Ditka, Sean Payton, Rex Ryan, Bobby Bowden, and more.

Offerings

Showing 51-75 of 204 results

  • PRODUCTS: In An Instant - Volume 1: Workplace Issues

    We know you just don't have the time to read all the articles and business books to solve every business problem. Noted industrial psychologist, Dr. Anthony Salemi has developed this Learn how to deal with these 5 issues: • How to deal with the individual who is always late: This program will give you clear instruction on overcoming tardiness. • How to respond to someone with poor hygiene (and have them improve): Learn how to address this difficult issue with empathy and success. • How to deal with an employee who has a substance abuse problem: Learn key skills to deal with employee substance abuse. • It's not my job - How to develop individuals as team players: Learn how to increase a team member's participation. • How to discipline effectively: Learn how to teach new behavior, give feedback, and gain gradual improvement. This program is available in DVD form or as an online video streaming rental or digital download rental.

  • PRODUCTS: Adventures in Sales, Service, and Self-Esteem

    Do you need to motivate and inspire your employees to higher levels of sales and service? Are you looking for good ideas to make your customers happier? Are you looking for a way to deal with angry customers? If you are, then you need Adventures in Sales, Service & Self-Esteem. You’ll be entertained with animation, music and effects as you learn Peter Glen’s steps to inspired sales & service: Prepare: Lean the importance of knowledge, pride and a positive attitude. Connect with the customer Create the best sales and service experience for your customer Close: Overcome your fears and make sales happen. Follow Up: Win customers for life by following up on the sale. You: This motivational portion of the program inspires you to be your very best. Dealing with Angry Customers: This bonus segment takes you through a 7 step program for dealing with angry customers. This program is available as a DVD with workbook or as an online streaming rental.

  • PRODUCTS: Sales Essentials Series

    Fern Bratten has put her experience as a motivational speaker, salesperson, and stand-up comedienne into this fun and motivational series. This 3 Part series includes: Part 1 - Selling with Passion. Fern tells the hysterical story of how she got her start as a sales professional. Bring creativity, enthusiasm and passion to the job of selling. Engage & entertain the customer. Part 2 - Selling by the Numbers. Ask Fern Bratten, and she'll tell you, "sales can be as easy as 1,2,3 and 4." Understand your customer and his or her motivations to be the best in sales... Part 3 - The Big Finish. Learn how to address common objections like, "I can't afford it," or "I don't like it." Create customer for life. This program is available in DVD form or as an online video streaming rental or digital download rental.

  • PRODUCTS: Communication Skills - What Everyone Needs to Know

    Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. But too often we forget the fundamentals as we rush to complete more work in less time. In the Communication Skills - What Everyone Needs to Know training video, you’ll learn practical techniques to improve all your communication skills - written, oral, electronic, and face-to-face. This program is available in DVD form or as an online video streaming rental or digital download rental.

  • PRODUCTS: Communication Training DVD Library

    The Communication Library allows you to improve your communication skills in a short period of time at a reasonable price. The following titles are included in the set: Use the Telephone the Right Way Better Meeting Management for Better Communication Manage Your Time Better Feedback Skills for Supervisors Communication Skills That Build Winning Relationships Includes 5 DVDs, 5 CD audios and 5 booklets (5-Volume Set) This library is a true value!

  • PRODUCTS: Leadership Supervision and Coaching Online Rental Library

    The Leadership, Supervision, and Coaching Training Library will provide you with online rentals of 26 different video courses for the same price as a single DVD! From a first time supervisor, to a leader or CEO, the Leadership, Supervision, and Coaching Library will provide you with a wealth of practical hands-on advice that will give you the tools to succeed. Topics include leadership, communication, motivation, supervision, difficult employees, coaching and more. You’ll be inspired as you learn from leaders from major corporations. You can have 100 online streaming rentals for one year for one low price.

  • PRODUCTS: Essential Human Resource Online Rental Library

    If you are looking for an exceptional value in training, then look no further. The Essential Human Resource Library will provide you with access to online rental of 42 different video courses for the same price as a single DVD! Finally, you can access a one-stop library of material that will address key management, supervision, customer service, personal growth, and workplace issues all in one library. Build personal communication skills, become a better manager and address sexual harassment, tardiness, disruptive behavior and so much more. This library of 42 programs will provide you with a rich resource of material that you can rent all year long all for $799 for 100 rental views.

  • PRODUCTS: Sales Motivation and Results Today - S.M.A.R.T.

    Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden talk about how to be successful at selling in this fast-paced training program. Targeting motivation is a task every company faces today. The energy of the team, as well as each of its individual members, must be maximized in order to optimize operations and success. The strength of the Sales Motivation and Results Today - S.M.A.R.T. training program comes from its powerful and experienced leaders who inspire you and your team members to excel to full capacity. Key Learning Points: Planning: This module includes defining your goals, knowing your job and committing to a game plan. Power: Learn how to have the drive to get the job done! Persistence: Gain the motivation to achieve success. Learn how to overcome criticism and attack the challenges. People: Today, more than ever, sales success is a team effort. You need to show you care, build loyalty, and lead by example.

  • PRODUCTS: The Excellence Files

    The Excellence Files gives you insights into what smart companies are doing to meet the changes and challenges of the future. The video consisting of 8 case studies from Southwest Airlines, Rubbermaid, Defense Personnel Support Center, USAA, Coca Cola, Whole Foods, Work Family Directions, and Timberland. Here’s a sampling of what you will learn: At USAA, see how this customer service leader is Future-Proofing the Business At Coca Cola hear how the failure of the New Coke product launch taught the company huge lessons in brand power. And at Whole Foods Market, see truly empowered teams work to solve problems and deliver extraordinary service. Here is what Training Media Review said: “It isn’t often that art, effective instruction, and a crucially important topic come together in a training video. It’s even rarer when the video is a hoot to watch. All these things are true of The Excellence Files. In concept it’s the sequel to In Search of Excellence…”

  • PRODUCTS: Four Weeks In May & T.E.A.M.W.O.R.K.

    Indy 500 racer Danica Patrick and team leader Bobby Rahal show how to achieve team success in this motivational two-part training program. Watch the team at work and see how to build a top performing team. Includes Action Guide.

  • PRODUCTS: Re-imagine! Business Excellence in a Disruptive Age

    Tom Peters profiles 7 distinct & very different companies that exemplify the new business ground rules where screwing up, destroying, and thinking weird rule the day. Each of the companies profiled faced revolutionary business challenges & responded by inventing entirely new opportunities. Each had to re-imagine the nature of work itself and did so by soliciting the energy and engagement of each and every one of their people. Go to Jordan's Furniture to see how New England's leading furniture store delivers memorable customer experiences - every day and visit OXO Good Grips and Smart Design show how innovative ideas and motivated people can make a difference. See The Container Store, TNT Television, Deloitte, Memorial Hospital & more as you learn: Great customer service comes from motivated and talented people Turn mundane work assignments into WOW! Projects Re-imagine the way technology works Think differently Manage change with flair and creativity

  • PRODUCTS: The Leadership Alliance

    Never has management expert Tom Peters been more impassioned than he is about our need for leadership. On location with four outstanding individuals, and in front of a live audience, Peters reveals the practical lessons in leadership and teambuilding that can be learned from compelling examples. In Leadership Alliance, Tom Peters explores the subject of successful leadership by visiting 4 organizations: General Motors Bay City, Michigan Johnsonville Foods Harley-Davidson York, Pennsylvania Julia B. Thayer High School On his journey, Peters discovers that leadership involves more than the behavior of the few men and women who run the organization. Instead, it is a special kind of alliance between managers and workers that fully engages the talents and potential of everyone in the organization. Leadership Alliance is a tale of 4,000, not just four, leaders. As Peters reminds viewers, "It just happens to be four people who opened the door to those 4,000 people."

  • COURSES: Disbanding The Good Old Boy Network

    Many times, new employees, especially those who are different, are not properly introduced and mentored into the organization. In this scenario, your audience will be able to explore the conflicts and potential implications for organizations.

  • COURSES: The Frontline Library

    Includes the following titles: Succeed by Listening, In An Instant Series, How to Make Winning Presentations, Writing for Business Results, Effective Teamwork, Telephone Skills, Time Management, How to Set Goals, Basics of Business Etiquette

  • COURSES: The JWA Video Manager's Library

    This Library includes 10 programs that cover the following topics: How to Deal with Cultural Diversity, Sexual Harassment, Negotiating, Coaching, Empowering Employees, Supervision Skills, Hiring, How to Hold Successful Meetings, & Time Management

  • COURSES: In Search of Quality Series with Robert H. Waterman Jr.

    Bob Waterman takes you on location to two Malcolm Baldrige Award Winners to show quality in Action. Lessons include: Teach employees to gain ownership in the quality program, service, excellence, defect reduction, six sigma, empowerment.

  • COURSES: What America Does Right Volume 2: Organization is Strategic with Bob Waterman

    Learn strategy from AES & Merck. Learn how flatter organizations use teams to solve problems, learn from failure, share values, empower individuals to solve problems, & focus on values like fun, fairness, integrity and social responsibility.

  • COURSES: An ADA Customer Service Course for Employees

    Learn how to properly provide superior service to customers with disabilities. The program has five sections: Blind or Low Vision; Cognitive Disabilities, including people with emotional challenges, and other disabilities, such as autism, Tourette Syndrome, and head injuries; Deaf or Hard of Hearing, Mobility Impairments, including customers who use wheelchairs as well as walkers, canes, and other mobility devices and People of Short Stature/Vertically Challenged

  • COURSES: An ADA Customer Service Course from McGuire Associates

    Learn how to properly provide superior service to customers with disabilities. The program has five sections: Blind or Low Vision; Cognitive Disabilities, including people with emotional challenges, and other disabilities, such as autism, Tourette Syndrome, and head injuries; Deaf or Hard of Hearing, Mobility Impairments, including customers who use wheelchairs as well as walkers, canes, and other mobility devices and People of Short Stature/Vertically Challenged

  • COURSES: Customers with Disabilities: Delivering Excellent Service

    If you have customers with disabilities then this training program is a must see for every employee. This program will help you teach all your associates how to provide superior service to customers with disabilities, including: Blind or Low Vision, Cognitive Disabilities, Deaf or Hard of Hearing, Mobility, including customers who use wheelchairs as well as walkers, canes, and other mobility devices, People of Short Stature/Vertically Challenged.

  • COURSES: Sales Motivation and Results Today - S.M.A.R.T.

    Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden talk about how to be successful at selling in this fast-paced, motivational program. In this program, you’ll learn the importance of: Planning: Define your goals, know your job & Commit to a game plan; Power: Learn how to have the drive to get the job done! Persistence: Learn how to overcome criticism & attack challenges; People: Sales success is a team effort. Show you care, build loyalty, & lead by example.

  • COURSES: Emotional Intelligence Series

    The series contains three training videos: “Understanding Emotional Intelligence,” “Demonstrating Emotional Intelligence,” and “Emotional Intelligence and Optimal Performance.” Dan Goleman explains how EI works and hoe you can become more aware of your emotions and optimize your interactions with others.

  • COURSES: Teamwork Across Generations - T.A.G.

    Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden provide insight into how to work successfully across generations. For the first time in American history, four distinct generations are employed side-by-side in the workplace. The multi-generational composition of the workforce has led to a critical need: developing communication strategies that bridge gaps in experience and worldview.

  • COURSES: Winning Through Innovation

    Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden talk about how to create a culture of innovation in this fast-paced training program. Innovation is not easy. Thinking differently and dynamically can be difficult. Having the knowledge, resources, and courage necessary to implement new ideas can be challenging. The Winning Through Innovation training program is designed to help you and your team members take advantage of their innovation potential.

  • COURSES: Leadership: Influence, Incentives, and Knowledge

    Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden talk about how to be a successful leader in this fast-paced training program. These coaches have an amazing track record! Now you can take their core lessons and apply them to your job. The Leadership: Influence, Incentives, and Knowledge training program is deigned to help develop leaders at all levels.

Vendor Details

91 Harvey Street
Cambridge, MA 02140
US
617-354-0017

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