SINCE 1998
Monad Trainer's Aide, Inc.
Eugene Richman
We offer an overwhelming 4,000 programs; 149 categories; and as much as 100 programs per category. That is why we are where you should look FIRST for all kinds of self-development and group HR/Training programs in video based DVD and Online formats.
Offerings
Showing 1-25 of 86 results-
COURSES: EEO Compliance For Supervisors & Managers
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COURSES: The Emotional Intelligence IQ Series
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COURSES: Managing Performance Problems
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COURSES: After The Hire: Retaining Good Employees
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COURSES: Talent Management: How To Retain Your Best People
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COURSES: Improving Performance Through Empowerment
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COURSES: Business Ethics - 21st Century Perspective
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COURSES: Values & Ethics
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COURSES: Basics Of Business Etiquette
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COURSES: Feedback: Giving Constructive Criticism
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COURSES: Feedback: Skills For Supervisors
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COURSES: Stanford Guide To Financial Statements
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COURSES: Control Of Working Capital
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COURSES: Talking 9 To 5: Women & Men In The Workplace
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COURSES: Gender-Driven Selling
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COURSES: Generations In The Workplace
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COURSES: Managing 4 Generations In The Workplace
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COURSES: Training To Win: Helping Employees Meet Or Surpass Their Goals
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COURSES: Dealing With Conflict: Healthcare
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COURSES: Patient Safety: Coaching & Teamwork
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COURSES: Secret: Customer Service Uncovered For Hospitality
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COURSES: CHILEAN MINE RESCUE: THE UNSTOPPABLE TEAM
See the miraculous life-saving rescue of 33 miners, while sharply focusing on 3 key elements teams need to implement for success. Plus reviewing the interactions all team leaders & members must be aware of so as not to undermine the team's ability to function.
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COURSES: COMPLAINTS: FIVE TACTICS FOR HANDLING COMPLAINTS EFFECTIVELY
Enables customer service staffs to effectively and successfully manage customer complaints.
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COURSES: THE ELEPHANT: A SIMPLE FABLE ABOUT COMMUNICATION, PERCEPTION, &... AN ELEPHANT
This excellent, animated video illustrates in rhyme the importance of seeing the big picture. Showing how we see things from our own point of view, it emphasizes the importance of communication
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COURSES: LEADERSHIP & THE CUSTOMER REVOLUTION
Rich Tate and Gary Heil present their concept, Liberating the Human Spirit. Offering 4 key points for creating a productive culture, it causes employees to elevate their levels of customer service.