Proven Training Solutions

Bill Walsh

Proven Training Solutions is an experienced & affordable, full line provider of customized on-site training since 1987. We provide realistic and practical training that delivers results. We take the time to ask questions and listen to you so we provide the training that meets your needs not ours. Our world-class presentation & facilitation skills excel in establishing a professional and comfortable training rapport that quickly makes people feel at ease and engaged in the training. We support all of our training with a 100% money-back satisfaction guarantee. If you are not satisfied with the quality of our training...you don't pay. Proven Training Solutions with no downside risk. Our 28 years of training experience has provided us the knowledge & familiarity to develop an extensive understanding of organizational and interpersonal issues.

Offerings

Showing 1-25 of 44 results
  • COURSES: Run More Effective Meetings

    Facilitate productive and purposeful meetings; Plan more effective meetings; Develop more powerful meeting agendas; Conduct more effective teleconferences & virtual meetings; Manage personalities more effectively; Have the correct and necessary people attend your meeting; Increase the overall attendance of your meetings; Enhance your reputation as a powerful meeting leader; Politely and assertively enforce meeting management rules and guidelines; Accomplish more results in your meetings; Run more effective meetings
  • COURSES: Deliver Seamless Internal Customer Service

    Better meet external customer needs by improving internal coordination & communication…Collaborate more effectively between internal departments…Break down barriers & silos that exist between departments…Work better with different people and personalities…Identify how we all work & play for the same ‘home team’…Locate & remove the most common internal service impediments…Identify the benefits our customers will receive by improved internal customer service…Recognize who your internal customers are and how they help the business…Deliver service that earns the praise of customers…Reduce the stress level by working smarter, not harder…Decrease the number of complaints from external customers due to poor quality service…Develop the ability to transform conflict into cooperation…Anticipate and exceed customer service expectations more regularly…Develop improved listening and communication techniques
  • COURSES: Effective Interpersonal & Business Communication Skills

    Training Benefits & Deliverables Include: Project a confident and professional image…Present your ideas in ways to maximize agreement…Increase your confidence and comfort level when speaking in front of clients, managers and employees…Communicate more effectively with customers, employees and co-workers…Build stronger working relationships through increased understanding…Make more powerful individual and meeting presentations…Communicate the message you want with stronger body language, gestures and tones…Reduce the instances of being misunderstood or misrepresented…Increase credibility in both internal and client business settings…Identify and replace words, phrases and mannerisms that reduce credibility…Communicate more effectively with cultural, generational and other differences
  • COURSES: How to Train the Adult Learner

    Understand how adults learn and tailor our training to meet their needs… Better understand the difference between teaching children & training adults…Apply the principles of adult learning more successfully in training… Learn what really motivates the adult learner… Create more motivational and energetic training… Improve the impact of your training by reaching all learning styles effectively…Maximize the benefits or reaching the most common learning principles and learning styles…Identify the strengths and weaknesses of adult training styles…Communicate more effectively with others who have different personality styles…Gain and maintain trainee’s attention and interest more consistently…Think on your feet and respond to questions more responsively…Increase the motivational qualities and techniques in your training programs…Improve your delivery and presentation skills…Apply the concepts of accelerated learning more successfully into your trainin
  • COURSES: More Powerful Negotiation Skills

    Increase your confidence in negotiating, selling or buying…Gain the advantage in business dealings more regularly…Determine the best price and terms at which to buy or sell…Learn proven negotiation and persuasion techniques…Reach agreement and understanding with people more quickly…Persuading others to work with you not against you…Develop budgets and project plans that are more realistic and achievable…Finalize and administer simple or complex agreements more successfully…Communicate more effectively with clients and customers…Break or avoid a serious impasse without alienating people…Resolve conflict more quickly and effectively…Gain agreement on your suggestions and ideas more consistently
  • COURSES: Effective Delegation Skills

    Training Benefits & Deliverables Include: Improve the personal productivity of managers and supervisors…Develop more effective and productive employees & teams by using your delegation skills…Increase the motivation and morale of your employees…Delegate successfully knowing the job will be done correctly…Improve the process and effectiveness of how tasks are accomplished with delegation skills…Become a more effective communicator…Increase your active listening skills…Set, develop and communicate more clear performance expectations with delegation skills…Overcome the most common barriers and obstacles to delegating…Don’t lose control over delegated duties and goals
  • COURSES: Preparing Yourself for Change

    Become more effective in accepting and supporting change…Understand the upsides to change and growth while preparing for change…Learn what happens when you choose not to change or grow…Accept and implement change more quickly, completely and successfully…Help smooth change transition and help overcome resistance…Do your part in overcoming negativity in the workplace during change…Understand the true reasons why we resist and fear change while we are preparing for change…Anticipate your reactions to change…Become a more influential and positive role model for co-workers during change…Learn how you can become a catalyst for change as we are preparing for change…Deal with your emotional impacts of change more effectively…Better understand the effect of change on you and your personality…Improve interpersonal communication to reduce defensiveness during change…Do your part in reducing conflict in the workplace during change
  • COURSES: Interpersonal Skills for Teams

    Establish work teams that get along and get the job done…Work more effectively with different types of people & personalities…Develop interpersonal skills that generate harmony and allow people to work together…Improve cooperation & morale between people and teams…Reduce frustration and antagonism…Increase individual, team and department productivity and effectiveness…Reduce conflict through proactive communication actions…Resolve conflict through improved interpersonal problem solving techniques…Increase morale and build more productive teams…Deal with negative or aggressive behaviors more successfully…Handle emotions more appropriately with interpersonal skills for teams training…Increase the cooperation and collaboration of individuals, teams and departments…Improve the lines of communication and the flow of information…Apply the most effective skills to be a valuable team contributor
  • COURSES: Successful Project Management Skills

    Plan, manage and control projects more successfully - Increase project cooperation and communication - Coordinate the tasks more effectively - Enhance the spirit of teamwork among project team members - Reduce new product development cycle - Deliver projects consistently on time and within budget - Reduce the time required to plan and manage projects - Provide management, clients or customers with the project information quickly - Define up-front project scope and deliverables even when your client/customer isn't sure what they really want - More clearly identify work requirements - Develop more accurate and realistic time and performance estimates - Schedule projects more accurately – Spot & mitigate problems more quickly - Enhance people skills to effectively motivate and communicate with your team – Develop risk analyses & contingency plans – Create project post postmortems and lessons learned
  • COURSES: Defusing Employee Attitude Problems

    Improve employee performance and morale…Reduce workplace conflict…Increase consistency and effectiveness in handling employee attitude problems…Improve productivity and efficiency by handling employee attitude problems…Create more teamwork and cooperation between employees…Prevent emotionally charged situations from becoming frustrating, energy draining arguments…Increase confidence and comfort level of managers in dealing with difficult employees…Recognize and understand the most common causes of attitude problems…Determine when it is safe to begin the formal discipline process and how to safely document “bad attitude”…Deal with employees who deny problems and try to blame everyone else…Prevent attitude problems by creating a motivating work climate…Understand legal “Do’s & Don’ts” of when personal problems or substance abuse are the cause of the attitude…Be safe and smart when attitude problems may stem from harassment, cultural or age differences
  • COURSES: How to Manage & Control Stress

    Manage pressure and stress more effectively…Re-build and re-new creativity, confidence and enthusiasm in the workplace…Develop more positive energy and direct it towards workplace success…Help departments and employees work more effectively under stress…Recognize the negative effects of stress before they become conflict points…Increase the positive response choices to stressful situations…Improve work habits in dealing with difficult people, personalities and situations…Assess current approaches to stress and pressure…Identify the optimal stress level and its positive effect on our performance…Understand the 5 phases of stress and how to keep them under control…Resolve the difference between perceived and real causes of stress…Reduce stress by becoming more proactive…Develop improved “under stress” communication skills…Implement coping guidelines and strategies for professional stressors…Separate personal life stress from aff
  • COURSES: More Effective Business Writing

    Write more powerful emails, letters, reports & proposals - Better identify your audience and tailor your message to them with effective business writing training - Eliminate redundancy and excess phrases for clear, concise writing - Organize your facts and ideas more effectively - Choose the words and phrases that get the results you want with effective business writing training - Overcome the fear of the blank page and learn how to start more effectively - Clarify your communication so your readers understand your message - Correctly use jargon and abbreviation with effective business writing training - Say more with less to get your message across; become more succinct - Set up a letter and edit it to perfection - Hold interest by using appropriate punctuation, sentence length & structure -
  • COURSES: Assertiveness Skills Training

    Assertiveness Training Benefits & Deliverables Include: Become more confident and assertive in your words and actions through assertiveness training…Speak up and stand up for yourself more consistently with assertiveness training…Meet deadlines and due dates more regularly…Deal with angry and emotional people more effectively with assertiveness training…Transform conflict into cooperation with assertiveness training…Reduce your stress level and those who work with you…Better anticipate other’s needs and expectations of you…Understand your communication style…Become a more assertive communicator with assertiveness training
  • COURSES: Improved Communication & Teamwork

    Promote increased cooperation and collaboration among all levels of management in team building training…Develop an improved appreciation for other team members…Increase individual, team and department productivity and effectiveness…Improve morale and cooperation up, down and between the links of the chain of command…Improve both individual and department responsibility and accountability with team building training…Increase the cooperation and collaboration of individuals, teams and departments…Reduce the frustration and antagonism between people/departments that don’t get along…Understand the roles and goals of management teams and team-members…Promote more creative problem solving among among team members…Encourage appropriate risk-taking in team building training…Improve the lines of communication and the flow of information with team building training…Develop communication skills that lead to understanding and consensus with team building
  • COURSES: California AB 1825 Sexual Harassment Training

    Training Benefits & Deliverable Include: Meet CA AB 1825 sexual harassment training requirements…Build stronger working relationships through increased understanding…Improve productivity by providing a more comfortable working climate…Communicate more professionally and effectively with co-workers…Reduce the instances of being misunderstood or misrepresented…Reduce the exposure to employment and labor law claims by documenting sexual harassment training…Deal with cultural, generational, religious and other differences more sensitively…Learn communication skills that can eradicate harassment and discrimination before it begins…Sensitize employee awareness to colleague perceptions and perspectives…Address the most common causes of harassment and disrespect…Increase the employee’s understanding of their responsibilities of behavior…Identify and avoid risky work place conduct…Reinforce your company’s anti-harassment and discrimination policies
  • COURSES: Promoting a Diverse & Harassment-Free Workplace

    Prevent discrimination or harassment situations from arising with co-workers…Build stronger working relationships through increased understanding…Provide a more comfortable working climate…Communicate more professionally and effectively with co-workers and customers…Reduce the instances of being misunderstood or misrepresented…Reduce the exposure to legal claims by documenting sensitivity training…Deal with cultural, generational, and other differences more sensitively…Learn communication skills that eradicate harassment or discrimination…Sensitize employee awareness to colleague perceptions and perspectives…Address the most common causes of harassment and disrespect…Reinforce your company’s anti-harassment and discrimination policies
  • CONSULTANTS: Proven Training Solutions...Experienced & Affordable Change Management Consulting

    Become a more effective Change Agent – Implement and manage change more successfully – Manage negativity caused by change – Overcome resistance to change – Be an effective change facilitator – Become a more effective role model in change – Become a catalyst for change – Deal with employee's emotions during change – Reduce defensiveness and ease people's fear of change – Reduce conflict in the workplace during change – Improve change communication strategy
  • COURSES: Coaching & Counseling Employees for Top Performance

    Improve employee performance through more effective coaching – Change employees with enhanced feedback/criticism skills – Establish organizational consistency in coaching & discipline – Defuse angry and emotional employees – Motivate employees effectively – Safely and legally discipline employees – Choose the right words to reduce defensiveness – Document verbal and written warnings consistently and safely – Handle difficult and sensitive issues more confidently
  • COURSES: Management Skills for Newer Supervisors

    Ease the transition from former peer to supervisor – Lead and motivate employees more effectively – Increase productivity/output of employees and departments – Improve communication skills – Develop trust and confidence with employees – Motivate employees effectively – Succeed with different types of people and personalities – Create and maintain a consistent team vision – Manage former peers and friends fairly – Hold employees more accountable and responsible
  • COURSES: Deliver Evaluations That Really Improve Performance

    Improve consistency of evaluation and rating process – Increase the confidence/comfort levels in conducting appraisals – Boost employee performance and morale through more accurate feedback – Avoid potentially adverse legal and financial exposure – Generate fewer arguments in evaluation meetings – Set/use clear standards and goals – Avoid overly-subjective evaluation ratings – Handle evaluations that become emotional – Use self, peer or upward evaluations
  • COURSES: Leading Employees Through Change

    Become a more effective Change Agent – Implement and manage change more successfully – Manage negativity caused by change – Overcome resistance to change – Be an effective change facilitator – Become a more effective role model in change – Become a catalyst for change – Deal with employee's emotions during change – Reduce defensiveness and ease people's fear of change – Reduce conflict in the workplace during change – Improve change communication strategy
  • COURSES: Delivering World Class Customer Service

    Increase customer loyalty & retention by exceeding expectations – Probe customer's needs and up-sell products and services – Transform customer conflict into cooperation – Defuse the angry/cynical customer more successfully – Decrease the number of lost customers – Reduce the stress level of customer service employees – Develop expert listening techniques – Respond diplomatically to the most demanding customers – Develop and maintain professional telephone skills
  • COURSES: Defuse Difficult & Demanding Customers

    Defuse difficult and demanding customers more successfully – Handle angry and emotional customers more effectively – Increase customer loyalty & retention – Resolve complaints faster – Transform customer conflict into cooperation – Reduce the stress level of customer service employees – Develop more effective communication style – Tactfully handle the most difficult customers – Deliver bad news without overly upsetting the customer
  • COURSES: Build & Manage More Effective Teams

    Establish work teams that get the job done – Increase productivity/quality with better teams – Increase team performance/creativity – Improve communication between people/departments – Improve morale & cooperation between teams – Avoid most common reasons teams fail – Define & communicate team vision effectively – Establish right climate to support work teams – Develop improved communication & interpersonal skills – Improve lines of communication & flow of information to teams
  • COURSES: Overcoming Negativity in the Workplace

    Develop more effective working environment – Increase productivity and work quality – Improve communication in workplace – Improve employee morale – Reduce causes of employee griping, complaining & negativity – Reduce employee turnover – Identify/eliminate different types of organizational or environmental negativity – Establish increased trust in the workplace – Handle disgruntled employees more successfully

Vendor Details

911 Thorn Ridge Lane
Lake Wylie, SC 29710
US
800-403-5456

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