TRAINING SOLUTIONS, Inc. (TSI) was founded in 1995. We provide information that enables business owners and executives to make better decisions regarding their people issues (such as hiring decisions and people development skills). We provide people skills training programs (classroom and online) and executive coaching services to enhance employees’ productivity. We are an Everything DiSC Authorized Partner, a Five Behaviors of a Cohesive Team Authorized Partner and a PXT Select Authorized Partner. We are certified in all 3 programs.
We Need to Talk: Coaching Employees, we present
typical workplace dramatizations that will prepare
managers for handling all the difficult issues,
emotions, evasions, and diversions that often get in
the way of employee achievement on a daily basis.
It's sad but true; one or more bad apples can spoil
a bunch of your best performers or undermine your
organizational culture. This program helps employees
to recognize the characteristics of rotten attitudes
and sort out the problems they cause.
There are ways you can survive difficult people at
work! Coping with Difficult People explains six
different personality types that could prevent you
from doing your job adequately, and what to do to gain
This program uses a DiSC®-based approach which
provides organizations with the key to maintaining a
well-balanced workplace environment by helping
individuals understand their own and others' behaviors
This straightforward how to program emphasizes that
conflict is inevitable because of a diverse workforce,
constant change, stress from doing more with less,
confusion over responsibilities, and miscommunication.
Participants learn to read the buying needs of
different people and adjust the sales process
accordingly. They gain insight into why certain
customers are difficult for them and they practice
better ways to respond in those situations.
This program reviews proven techniques for efficient
and courteous telephone customer service. It also
covers contemporary phone challenges presented by
voice mail and by customers who speak a different
This Documenting Discipline video training program
provides steps to ensure solid, consistent
documentation procedures throughout your organization.
Managers and supervisors will be able to effectively
and legally address performance issues.
This program looks at the interrelationship of leading
and following. It allows individuals to decide when it
is appropriate to lead, and to assess when to follow
using The Dimensions of Leadership Profile®.
4410 Brookfield Corporate Drive Box 220100 Chantilly,