TRAINING SOLUTIONS, Inc. (TSI) was founded in 1995. We provide information that enables business owners and executives to make better decisions regarding their people issues (such as hiring decisions and people development skills). We provide people skills training programs (classroom and online) and executive coaching services to enhance employees’ productivity. We are an Everything DiSC Authorized Partner, a Five Behaviors of a Cohesive Team Authorized Partner and a PXT Select Authorized Partner. We are certified in all 3 programs.
There is far more to workplace harassment and
discrimination than just sex. To demonstrate, this
program dramatizes employee behaviors that lead to
formal charges and result in serious consequences for
the individuals involved.
In the effort to prevent employee lawsuits, are your
managers assets or liabilities? By providing them
knowledge and tools to handle workplace issues
effectively, this program turns managers into a
frontline defense against costly litigation.
Discover the incomparable power of customer service
delivered from the heart! Johnny the Bagger, A True
Story of Customer Service explores how a young man
with Down syndrome makes an unforgettable impression
each day in the grocery store where he works.
It's one thing to talk about diversity and fairness in
the workplace; it's quite another to grapple with
issues day-to-day, face-to-face. The F.A.I.R. approach
(Feedback, Assistance, Inclusion and Respect) equips
employees at every level.
How do you turn a Code of Conduct into a living, breathing part of your organization? Enlist the
active, committed involvement of every leader! This
program helps supervisors step up to the
daily task of promoting ethical conduct and ensuring
Do your managers really understand the Americans with
Disabilities Act and their responsibilities for
complying with it? This program provides accurate
legal information to help managers understand what is
expected of them.
Employees who learn how to make their P.O.I.N.T.
(Prepare, Outline, Involve audience, Narrow
objectives, Tailor) can really make a difference! This
simple but powerful five-step process empowers your
workforce to communicate with impact anytime, anywhere.
The desire to be treated with respect is something we
all have in common, especially in the workplace. The
M.E.E.T. approach (Make time to discuss; Explore
differences; Encourage respect; Take personal
responsibility) counteracts shame, blame and
Enforcing a zero tolerance policy can put managers and
supervisors in a tough position. With no gray areas,
second chances or margins for error, they must handle
each situation properly to avoid legal repercussions
for themselves and their organizations.
You suspect an employee is "under the influence" while
on the job. How do you deal with the situation without
putting the organization at risk of a costly lawsuit?
This program helps managers deal with the tough
problems involving substance abuse.
Help newly promoted supervisors navigate their
changing roles and have immediate impact! Climb in the
proverbial camper for an enlightening road trip with
five friends who share experience and insights about
making successful transitions from peer to boss.
Ninety million dollars per year and rising . . . That
is the direct cost of judgments levied annually by the
EEOC for unlawful retaliation. Preventing Retaliation
in the Workplace addresses the increased exposure
employers face as claims surge.
How pervasive is sexual harassment? Consider that more
than 13,000 formal complaints are filed each year with
the EEOC. Developed with leading legal experts, this
program educates your workforce to help your
organization prevent such complaints.
Specifically designed for required reinforcement
training on sexual harassment, using this program in
mandatory annual training can help to reduce your
organization's risk from sexual harassment lawsuits.