Through this highly interactive and
hands on program, leaders will:
? Know how to address the fact that
77% of people worldwide are skeptical of any work change
? Understand how to engage the
81% of employee who say 'yes' to
change but don't really mean it.
? Develop skills to overcome
resistance to change
? Identify strategies to build trust
? Learn 4 strategies to handle any
Material drawn from our books: Rapid Retooling, Perfect Phrases for Communicating Change (McGraw-Hill); and PeopleNRG’s 2011 & 2012 Global Best Practices Research.
Speech given at Dell, Association for Change Management Professionals, Swiss Reinsurance, Bayer and others